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Privacy Policy

Last Updated: 13/09/2024

Introduction

At In the Moments, we are committed to protecting your privacy and ensuring the security of any personal information you provide us. This Privacy Policy outlines how we collect, use, and protect your information when you use our website www.inthemoments.co.za, including any information provided through our contact forms, subscriptions, or other services. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information:

Personal Information: When and if you sign up for our newsletter, contact us, or use our services, we may collect personal details such as your name, email address, phone number, and any other information you voluntarily provide.

Usage Data: We may collect information about how you use our website, such as your IP address, browser type, and browsing behaviour (via cookies and similar technologies).

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our services.
  • To respond to inquiries, emails, or other requests.
  • To send newsletters or updates, if you’ve opted in to receive them.
  • To improve our website and services by analyzing user behaviour and preferences.
  • To comply with legal obligations and protect our rights.
Sharing Your Information

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • With your consent.
  • To trusted third-party service providers who assist us in operating our website or services, provided they agree to keep your information confidential.
  • If required by law or to protect the safety, rights, or property of In the Moments or others.
Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your experience. Cookies are small text files stored on your device that allow us to remember your preferences and usage patterns. You can set your browser to refuse cookies or alert you when cookies are being used, though this may affect some functionality of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights:

Access: You can request a copy of the personal information we hold about you.

Correction: You can request that we correct any inaccurate or incomplete information.

Deletion: You can request the deletion of your personal information, subject to certain legal obligations.

Withdrawal of Consent: You can withdraw your consent to receive marketing communications at any time by clicking the “unsubscribe” link in our emails.

Third Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete that information.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date at the top will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: In The Moments, Cape Town, South Africa. 

Email: lisa@inthemoments.co.za
Telephone: +27 83 272 3338

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